Accessibility
PRESTO is committed to ensuring that our products and services including devices are fully accessible to people with disabilities. PRESTO is a division of Metrolinx. The Metrolinx Accessibility page provides information on accessibility plans and reports, public meetings, cross boundary travel, and travel training.
Accessibility
PRESTO is committed to ensuring that our products and services including devices are fully accessible to people with disabilities. PRESTO is a division of Metrolinx. The Metrolinx Accessibility page provides information on accessibility plans and reports, public meetings, cross boundary travel, and travel training.
Accessibility Commitment
PRESTO is committed to ensuring that our products and services including devices are fully accessible to people with disabilities. PRESTO is a division of Metrolinx. The Metrolinx Accessibility page provides information on accessibility plans and reports, public meetings, cross boundary travel, and travel training.
Accessibility Feedback
If you require a PRESTO document in an alternate format or are in need of communications support, please submit a request at: Once your request is received, our team will contact you to provide you with additional information on when you can expect a response, based on the document and format you are requesting.
- By Email:
- By Phone: 1-877-378-6123 (toll-free within Canada/US)
Accessibility of the PRESTO App
The PRESTO App is your accessible PRESTO companion. It enables you to check your balance and transactions at any time and reload instantly if you run low.
- Download the PRESTO app on Android and iPhone to manage your account and the PRESTO cards linked to it.
- The PRESTO app is designed to make it easier for everyone to use. It supports accessibility features such as larger text, VoiceOver and other screen readers, screen magnification, clear colour contrast, and visual cues that don’t rely on colour alone. The app also works with accessibility features available on your smartphone, including assistive switches.
Accessibility of the PRESTO Website
The accessible PRESTO website provides information about your PRESTO card as well as access to your PRESTO account if you have registered your card. We strongly recommend registering your card because you will receive balance protection in case you ever report your card lost or stolen.
- The PRESTO website is built to conform to the W3C’s Web Content Accessibility Guidelines (WCAG 2.0 level AA) .
- Our website accessibility features include:
- Support for access with keyboard and screen readers
- Skip navigation links.
- Dynamic reflow maximizes the screen area when zoomed-in or using a mobile device
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