Paper Forms
You can use paper forms to register your PRESTO card, or set up a TTC 12-Month Pass or a Saved Payment Method. Simply fill out the applicable form and mail to: PRESTO Customer Service Centre P.O. Box 28066 Waterloo RPO Parkdale, ON N2L 6J8 Forms are processed within 24 hours of receipt.
Registering your PRESTO card protects your balance if your card is lost or stolen If your card is lost or stolen, you can block it and transfer your funds to a replacement card
To register a new PRESTO card, download and complete the registration form:
Registration form
Mail the completed form to the PRESTO Customer Service Centre at the address at the top of this page
You can also register your PRESTO card over the phone at 1-877-378-6123
Note: Registering your card by phone or paper form does not create a PRESTO Account Create a PRESTO account online to take advantage of all the online benefits
A Saved Payment Method can only be used on PRESTO cards that are registered to a PRESTO Account
Download and complete the form:
Debit/Credit card form
Mail the completed form to the PRESTO Customer Service Centre at the address at the top of this page
The TTC 12 Month Pass is an annual pass, paid for monthly at a discounted rate The pass provides unlimited travel on all regular TTC routes and subways and is currently available for adult, senior and youth TTC customers In order to buy the pass and get the discount, you must sign a 12-month contract Using your credit card, Visa Debit card, or Debit Mastercard, it’s quick and easy to sign up for the TTC 12 Month Pass online through your PRESTO Account If you need help, call PRESTO toll free at 1-877-378-6123
When signing up for a 12 Month Pass, you must sign an agreement covering a period of 12 consecutive months Your credit card or debit account will be charged on the day you sign up for the 12 Month Pass, and for the following months it will be charged on the 23rd day of each month for your 12 Month Pass
If you’d prefer to sign up through a paper form, here’s how:
Download and complete the TTC 12 Month Pass contract form and the Terms & Conditions form:
Credit card/Visa Debit/Debit Mastercard and Terms & Conditions forms
NOTE: you must complete and mail the Terms & Conditions form along with your payment form or your TTC 12 Month Pass contract will not be processed
Mail the completed forms to the PRESTO Customer Service Centre at the address at the top of this page