Welcome to the New PRESTO

Introducing a faster and easier PRESTO experience so you can stay on the move. Take a look around and see what’s new!

Smarter, simpler and full of benefits

The new PRESTO is built for your convenience, with updates to make paying for transit so much easier.

  • Real time loads, balance updates, transactions and more
  • Brand new website and customizable account dashboard
  • PRESTO E-Tickets sold directly through PRESTO!
  • New Perks page with easy filters to find discounts on the go

New features you can find on the website:

1

Sign in to your PRESTO account and go to Account Settings.

2

Select “Add a Card.” You can only add debit or credit cards to your account if you've tapped them to travel with PRESTO at least once.

3

Select “Debit” or “Credit” and then click “I traveled with this card.

4

Fill in your card details and click “Confirm.” For debit cards, you can find the 10-digit Confirmation ID next to any PRESTO contactless transaction in your bank statement in the last 6 months

5

Create a nickname for the card.

6

Your debit or credit card will be added to your PRESTO account and you’ll be able to see your transaction history.

7

Buy and manage PRESTO E-Tickets through your PRESTO account

What’s staying the same

If you have both a PRESTO card and a credit card in your Apple Wallet with Express Mode enabled, your PRESTO card will be the default payment method the PRESTO device charges. If you prefer to pay using your credit card in Apple Pay you will need to either disable Express Mode on your PRESTO card or manually select your credit card in Apple Wallet before making a fare payment.

An internet connection is not required to pay your fare when using PRESTO in Apple Wallet, but you will need an internet connection to load funds, transit cards, check card details, and convert your physical card.

You must have iOS version 16.4 or higher and watchOS version 9.4 or higher.

We’ve transformed the PRESTO system to offer real-time loads and information, and deliver more flexibility, convenience and seamless journeys

Yes! Your PRESTO account is still there, with all your cards, details and contracts You can use the same email address and password to sign in, but you will need to set up two-step verification with your phone number to help keep your account secure

For most of the things you do with your PRESTO card and account, it will work almost the same The biggest difference is that you no longer need to tap your PRESTO card to pick up a load or finalize a change or a contract With the new website, your account will look a bit different, and some features may be located in slightly different places, but the most common PRESTO features still work the same If you use PRESTO E-Tickets, you’ll need a PRESTO account and the PRESTO app to continue using E-Tickets to take transit