PRESTO contactless

Have questions about how to use and manage your credit and debit cards with PRESTO contactless? Get the answers to some of our most commonly asked questions here.

How do I know if I got my free transfer when I tapped my PRESTO contactless credit or debit card?

Can I tap on a PRESTO device without unlocking my phone on the TTC?

How is my card charged when I tap with a contactless credit or Interac debit?

My partner and I are travelling together, can we pay with the same card?

Why do I need to tap on and off with the same payment method?

What is a mobile wallet and how does it work?

What is card clash?

I’m looking to get a Student/Senior discount, what PRESTO product should I use?

What if I forget to tap off?

I tapped on but now I want to cancel my trip. How do I do this?

Do I need to add a virtual PRESTO card into my mobile wallet?

What is an unpaid fare?

Why doesn't my contactless credit or Interac debit card work?

Why do I need to verify my card information?

What is a Fare Inspection?

How will PRESTO charges appear in my bank statement?