Tapping & Transferring

Have questions about how to tap and transfer with your physical PRESTO card, contactless credit and debit card, or PRESTO in Google Wallet? Get the answers to some of our most asked questions here.

How do I transfer with PRESTO?

How long is my free transfer window?

How do I check how much time is left on my transfer window?

Does One Fare Program apply if I’m using a transit pass?

What is Ontario’s One Fare program?

How does One Fare apply if I travel with more than two transit agencies?

What if I forget to tap off on GO Transit?

Will I still get my usual loyalty discounts if I’m getting free transfers as well?

Why didn't I get my free transfer when I transferred at a TTC subway station?

What is my proof of payment when using PRESTO on transit?

Can more than one person travel on the same PRESTO card at the same time?

What if I tapped on by mistake on a GO Transit or UP Express device?

What is a default trip on GO Transit, and how do I set it up and use it?

I get a free transfer with my local transit agency, even though they don't use PRESTO. Will I still get a free transfer?

Why didn’t I get a free transfer when I transferred from GO Transit to another transit agency within the 3-hour GO transfer window?