PRESTO Customer Charter

Have questions about the PRESTO Customer Charter? Get the answers to some of our most commonly asked questions here.

What is the PRESTO Customer Charter?

Why did PRESTO launch a Customer Charter?

Will I notice a difference in service?

How is this different from the GO Transit Passenger Charter?

If PRESTO isn’t running smoothly, can I get a refund?

How will PRESTO keep me informed?