A division of Metrolinx, an agency of the Ontario Government, PRESTO is the fare payment system for the Greater Toronto and Hamilton Area and Ottawa.
Are you new to PRESTO? Don't worry, we've got you covered! Check out our list of frequently asked questions to get the answers you need to start using PRESTO!
Report your card missing to protect your balance and safely transfer your funds to another card in your account, or a new card.
Load money or passes onto your physical card you’re ready for your next trip.
Set the right fare type on your PRESTO card so that you’re paying the lowest fare you’re eligible for.
Add money to your digital PRESTO card so you are ready for your next trip.
Convert your physical PRESTO card to a digital card in your Google Wallet so you can tap with your phone.
Your physical card won’t work after converting it to a digital card to keep your account and balance secure.
Apply a PRESTO voucher code to your digital PRESTO card to add funds or passes to your card instantly.
Travel across participating transit systems without paying twice. One Fare makes your journey smoother, simpler, and more affordable.
Customer Service Outlets and retail locations can be found across the Greater Toronto and Hamilton Area (GTHA) and Ottawa.
Couldn’t find what you needed? Don’t worry, we’ve got you. Contact us for help with PRESTO.
