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FAQs
Overview
New to PRESTO
Account Management
Load Card
PRESTO in Google Wallet
PRESTO in Apple Wallet
PRESTO contactless
Tapping and Transferring
PRESTO app
Fare Type
Student Programs & Vouchers
Lost or Damaged Card
Tax Credit
Privacy and Security
PRESTO in Apple Wallet
Have questions about how to use PRESTO in Apple Wallet? Here are the answers to some of our most commonly asked questions.
Can I convert back to a physical PRESTO card?
Do I need to unlock my iPhone or open Apple Wallet to pay my fare?
Can I have multiple PRESTO cards in my Apple Wallet?
How do I add a PRESTO card in Apple Wallet to my Apple Watch?
What should I do if I lose or factory reset my iPhone?
Can I register a PRESTO card in Apple Wallet to a PRESTO account?
Can I access my Transit Usage Report and Loyalty summary for my PRESTO card in Apple Wallet?
As an OC Transpo customer, why can't I use PRESTO in Apple Wallet?
Can I set up an Autoload or Autorenew contract on my PRESTO card in Apple Wallet using a Debit card or Pre-Authorized Debit Agreement (PAD)?
Can my kids use PRESTO card in Apple Wallet?
Why can’t I use my debit card to add funds to my digital PRESTO card in Apple Wallet via the Apple Wallet app?
Why do I see the debit card payment option in Apple Pay on my Apple Wallet app if I can’t use it?
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